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Definition of Muppetbot

Muppetbot

  • When a company uses untrained chatbots or so-called artificial intelligence to interface with customers for support, to save money.For example, FaceBook's (Meta Inc's) alleged non-existent support for paid advertising customers.

    Example 1: 'Are you a FaceBook chatbot? Please escalate' (ignored)

    Example 2: I believe you are a Muppetbot.

    Last edited on Jun 21 2023. Submitted by Anonymous on Jun 21 2023.

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